Howard and Carol Flett started their plumbing business out of their home in 1999 as Flett Enterprises. In 2002, their son Scott returned to Rolla to help run the family business. Howard passed on nearly 40 years of experience in the industry and taught Scott everything he knew from the basics of plumbing to bidding on new jobs.
When they first opened the doors, their primary focus was commercial plumbing. Between 2002 and 2010, they did more than 100 jobs in the Ft Leonard Wood area alone. In 2006, Flett Plumbing made the decision to enter the service industry. A service technician was added, and residential service began. Two years later, in 2008, the family purchased a new location for their shop at 2020 Old St James Road in Rolla. They are still operating out of this location today.
The family changed the name to Flett Plumbing, LLC in 2012 to reflect their business model of providing reliable plumbing solutions for residential and commercial needs.
Today, Scott continues to run the business while Howard continues to provide expert consulting to the team.
We continue to be committed to delivering top-quality, reliable, and cost-effective plumbing services while upholding the highest standards of integrity, professionalism, and customer satisfaction.
Our Values
As a business is a family, together we hold certain values close to our hearts, which have become the foundation of our business:
- Reliability: We understand the importance of plumbing in your daily life, and we're committed to being there for you whenever you need us. Our reliability is your peace of mind.
- Quality Workmanship: Every member of our team is trained to deliver the highest quality work. We treat your home or business as if it were our own, ensuring that every plumbing solution we provide is built to last.
- Transparency: We believe in transparent pricing and clear communication. You'll always know what to expect from us, with no hidden surprises.
Community Focus: We're proud to be part of this community, and we give back whenever we can. Our commitment extends beyond plumbing – we're here to support our neighbors in every way we can.
Howard and Scott are both proud Veterans. Today, Scott and Melanie run the annual Carol Flett for Veterans golf tournament every October. This tournament raises money for Wreaths Across America. The money raised is used to place a wreath on veterans’ graves in St James, Rolla, Salem, and Edgar Springs.
Meet the Team
At Flett Plumbing, we're more than just a business; we're a close-knit family. Allow us to introduce you to the key members of our team:
Howard Flett – Owner/ Founder
Before starting Flett Plumbing, Howard had experience in just about everything in the plumbing business. After getting out of the Army, he began as an apprentice, moving on to a service technician and then a plumbing foreman, project manager and estimator. Additionally, he would add 15 years of plumbing supplies sales to his resume. He was also involved in two separate partnerships before opening the doors.
- Scott Flett – Owner/Operator
Before joining the family business, Scott served in the US Army. After leaving the military, he went into the transport industry, where he spent more than a decade in logistics, terminal, local, and over the road transport services. He spent time on the management side running a freight terminal. When he came back to join his father, he learned the plumbing business and today has more than 21 years of experience.
- Dustin Plumb – Lead Plumber/Operator
Twelve years with Flett Plumbing. Dustin grew up around the plumbing trade since his father was a Master Plumber. He attended schools for both welding and heavy equipment earning degrees from both. Before coming to Flett Plumbing, Dustin worked as a spray tech for a tree farm and plumbed full time for six years.
- Jacob Fisher – Plumber/Operator
Four years with Flett Plumbing. Before joining our team, Jacob earned a Master Welders Degree and was a “jack of all trades” doing everything from driving a truck to fabrication. Jacob grew up around heavy machinery and in the garage. He spent nearly two years running our service truck.
- Barry Armstrong – Service Tech/Plumber
Barry joined Flett Plumbing in January of 2022. He began his career in retail plumbing sales. Wanting to get more hands on, he entered the plumbing trade, beginning as an apprentice, plumbing the Branson Landing project. Through the years he has worked in new construction along with running service. He currently runs our service truck.
Why Choose Us
Choosing Flett Plumbing means choosing a team that truly cares about your plumbing needs. Here's why you can trust us:
- Local Expertise: We know the unique plumbing challenges that the local area presents, and we have the experience to solve them effectively.
- Family Values: When you hire us, you're not just another customer; you become part of our extended family. We treat your property with the same care and attention we would our own.
- Customer Satisfaction: Our ultimate goal is your satisfaction. We go the extra mile to ensure you're happy with our service.
Get in Touch
Flett Plumbing, LLC is your trusted local plumbing partner, and we look forward to serving you with the highest quality service and a family touch. Feel free to reach out and call us at 573-426-4666 or email us at flettplumbing@gmail.com.
Thank you for considering us for all your plumbing needs.
